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Injury Compensation Program Administrator Training Program

The DCPAS Injury Compensation Program Administrator (ICPA) Training Program promotes consistent knowledge and proficiency within the workers’ compensation community. This training centers on the general and core competencies pertaining to the knowledge of workers’ compensation concepts, principles, and practices. The ICPA Training Program is conducted virtually where the ICPA receives realistic illustrations and course material developed to reinforce Beginner, Intermediate, and Advanced levels of competency.

This Training Program is comprised of three (3) levels of training. Designed for ICPA Specialists working in workers’ compensation, these levels are presented by expert DCPAS Injury Compensation Management Advisors. The three levels are: 1) ICPA Level I (Beginner) Course; 2) ICPA Level II (Intermediate) Course; and 3) ICPA Level III (Advanced) Course. 

  • ICPA Level I Course (Beginner):

    An entry level course introducing workers’ compensation laws, governing regulations, procedures, and practical applications. The Level I course develops core competencies critical for the ICPA in performing the day-to-day tasks required to manage an organization’s workers’ compensation program. Limited to 25 participants per session, it is conducted over a three-day period.

  • ICPA Level II Course (Intermediate):

    This course is designed for ICPAs with at least two years of experience in a position managing workers’ compensation claims. This course builds on the Level I Course by addressing more complex claim management topics as well as covering interactions between the workers’ compensation program and other Federal benefits programs. Limited to 25 participants per session, it is conducted over a four-day period.  Prerequisites: ICPA Level I Course completion and Credentialing Exam.

  • ICPA Level III Course (Advanced):

    This course is developed for the ICPA with at least three years of experience in the workers’ compensation field who aspire to manage an agency/component-level workers’ compensation program, or those specialists who are already managing an agency/component-level program. The course contains extensive practical exercises to help the participant understand program management concepts. Limited to 25 participants per session, it is conducted over a three-day period. Prerequisites: ICPA Level II Course completion and Credentialing Exam.

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