Frequently Asked Questions

Question: For clarity, can you please define HRFC?

Answer: The Human Resources Functional Community (HRFC) by charter is a systematic process to identify & resolve issues, determine priorities, and make decisions to support the achievement of the DOW HRFC community vision and ultimately the goals and objectives of the National Defense Strategy.


Question: What is the e-mail address for the HRFC?

Answer: The HRFC Team email address is: dodhra.mc-alex.dcpas.mbx.hr-functional-community-team@mail.mil


Question: Will having a specialized HR certification be required for certain positions?

Answer: No, the specialized HR credentials are not conditions of employment. This is a voluntary program that is highly encouraged, as being credentialed will be a critical way to demonstrate technical expertise.


Question: Can any HR staff member sign up to go through the process to obtain credentialing even if it's not in their area of program management responsibility?

Answer:  Our goal is to allow any HR staff member to obtain credentialing in any HR area, as long as they meet any established conditions for that HR program area and successfully pass any required credentialing exams.  For example, a non-Benefits specialist can sign up for the Employee Benefits Advisor (EBA) training at all 3 levels (in sequential order); however, they can only take the Level 1 credentialing exam. The EBA Level I Credentialing exam is open to all 0201s and 0203s. The Level II and Level III EBA credentialing exams are only open to 0201s (Employee Benefits Specialists). Eligible employees can go online today to schedule their exam date/time, to be conducted virtually via Microsoft Teams at this link for the credentialing testing: https://credentialingexamrequest.as.me/

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For Employee Benefits Advisor (EBA) and Injury Compensation Training requests contact: dodhra.mc-alex.dcpas.mbx.dod-bwnp-employeebenefitstraining@mail.mil

For Employee Benefits Advisor (EBA) and Injury Compensation Credentialing requests contact: dodhra.mc-alex.dcpas.mbx.dod-bwnp-credentialing@mail.mil


Question: Are 0201s and 0203s the only series allowed to obtain these credentials?

Answer: The entire HRFC community is eligible to obtain training and credentials; however, eligibility may vary depending on the specific HR functional area. For example, the Employee Benefits Advisor (EBA) Level I Credentialing exam is open to ALL 0201s and 0203s; while Level II and Level III EBA exams are only open to 0201s who are Benefits Advisors. In this example, there are restrictions on eligibility. The other functional area credentialing programs are still under development, but may likely have similar restrictions.


Question:  Are the courses on-line "live" meaning that there is a knowledgeable, seasoned instructor delivering the training in an interactive way, or is it self-paced, presentation-based training?

Answer:   All of the courses are live and all training is conducted by knowledgeable, seasoned instructors. The instructors present all pertinent modules, conduct and review corresponding exercises, and administer a pre-test and post-test. Currently, all three Benefits Advisor training courses are available online (Basic, Intermediate, and Advanced).


Additional Questions?
For clarification or additional information, please contact the HR Functional Community Team at dodhra.mc-alex.dcpas.mbx.hr-functional-community-team@mail.mil.